Quest supports medical device manufacturers by providing services including:

  • – Depot Repair and Refurbishment – Quest’s world-class depot repair infrastructure can assist your business by augmenting or outsourcing product repair services on your essential medical device capital equipment
  • – Field Services – Leverage Quest’s strategic global resources for on-site service of critical medical devices, lab equipment, or other healthcare products.
  • – Clinical Training – From assembly to installation and the training of end-users, Quest has the people and processes to manage the end-to-end process for healthcare-related products.
  • – Recall & Field Corrective Action Services – Whether mandated or voluntary, Quest brings a fit-for-purpose approach to recall management and field corrective action services with a predictable cost model.
  • – Forward & Reverse Logistics – From product recalls to returns to fulfillment logistics — Quest can manage every stage in the healthcare product supply chain, forward or reverse.


With nearly 40 years of experience in the healthcare industry, Quest International has the quality systems, tools, knowledge, and footprint to provide end to end product support for medical device manufacturers worldwide. From on-site proactive/reactive support, global depot facilities, and logistics operations and warehouses to efficiently store and transfer products to and from customer sites, to installation and clinical training (or even a product recall) on the device itself — Quest has the skill set and the capacity to manage your product’s lifecycle:

Medical Devices (Class I, II, III):
  • Cardiology
  • Critical Care
  • Dental
  • Diagnostic Imaging
  • In-Vitro Devices
  • Ophthalmic
  • Orthopedic Devices
  • Respirators / Ventilators
  • Surgical Devices
  • Infusion Pumps
  • Telemetry / Patient Monitoring
Laboratory Equipment:
  • Cell Separation
  • Chemistry Systems
  • Chromatography
  • Cryogenic Systems
  • Hematology Analyzers
  • Histology
  • Immunology
  • Lab Automation
  • Lab Storage & Dispensing
  • Lab Water Systems
  • Molecular Diagnostic
  • Pathology Systems
  • Urinalysis




Quest’s philosophy is to provide fit-for-purpose solutions that meet client’s current and future business needs. By utilizing these flexible service solutions, companies can leverage Quest’s resources as their own, scaling up or down to meet unpredictable or fluctuating market demands. Our proactive approach and agility allows us to move quickly and is crucial in delivering customized solutions, providing end-to-end value and a competitive advantage for our clients.

Quest’s project methodology includes identifying and leveraging best practices along with our in-depth systems engineering and technology expertise to ensure budget targets are achieved while ensuring on-time delivery of services. By working closely with our customers to review market trends, develop new or enhanced services, and understanding market competitiveness, Quest enables our clients to provide best-in-class services resulting in high customer satisfaction.

With global coverage and scalable resources, Quest has end-to-end capabilities to augment the service and operations arm of medical device manufacturers to reduce operating expenses, scale efficiently, and enhance the customer experience. Quest works together with clients on collaborative solutions that benefit the entire value chain to maximize resources, streamline operations, and boost business performance. Our goal is to help clients achieve optimal supply chain efficiency, exceed customer expectations, and remain at the forefront of technology, reliability, and quality. Quest is ISO 9001:2015, 13485:2016, 14001:2015 and ANSI/ESD S20.20-2014 registered.



Quest International
60-65 Parker
Irvine, CA

PHONE: (800) 231-6777