Product

Clinical Training & Support

November 5, 2020

Quest coordinates and conducts clinical training solutions designed to offer a delivery model that provides the most cost-effective and customer service focused experience for our clients while improving patient outcomes. Quest collaborates with each client to design and implement a customized solution specifically tailored for the needs of that organization. In many cases, this includes multiple stakeholders, both internal and external, who can benefit from these programs.

Typical components of Quest’s clinical training program include:

• Customer assessments and pre-site surveys
• Customer call-outs for scheduling installation, and clinical & product training
• Customer notifications and coordination for installation and training
• On-site installation, training, and documentation performed by Quest’s Clinical Application Specialists
• Customer post-installation and training surveys

With nearly 40 years of medical device experience coupled with a global network of trained technicians, Quest International has the workforce and expertise to implement an effective clinical training initiative on a timeline that won’t leave your customers in the lurch. From assembly to installation and the training of end-users, Quest has the people and processes to manage the end-to-end process.