Whether your organization needs to perform these actions in the field by traveling directly to a customer site or rapidly expand repair facilities to accommodate units, Quest brings a fit-for-purpose approach to Recall Management and Field Corrective Action services with a predictable cost model. Quest’s All-In-One Program is customized to fit your specific needs. It is developed using various components from its Call Center, Depot, Field, and Logistics solutions, which will handle the end-to-end process from outreach to remediation and all documentation. Quest can devise a flexible, successful recall program on your behalf, while increasing overall customer satisfaction.
The Quest Advantage
|Service Name||Recall & Field Corrective Action Services|
|Description||Whether mandated or voluntary, Quest brings a fit-for-purpose approach to recall management and field corrective action services with a predictable cost model.|