For nearly 20 years CROMSOURCE has been delivering high quality projects to our clients on time and on budget, contrasting markedly with the clinical research environment in general where delays and cost escalations are seen as almost inevitable ‘, noted Oriana Zerbini, CEO of CROMSOURCE.

The announcement of our End-to-End Guarantee today builds on this history by providing CROMSOURCE clients a written assurance that their projects will be completed on time and to the original contract price. Furthermore, as an early adopter of ISO certification our clients know that CROMSOURCE never compromise on quality.’

Our broad range of integrated services, coupled with our operational excellence and absolute client focus means that we can provide this revolutionary guarantee‘, said Antoinette Torres Frankum, Head of US Operations.

When we describe our success rate over nearly 20 years in hitting timelines whilst maintaining the original and highly competitive contract price most potential clients are extremely surprised. We have therefore formalized our commitment by announcing our End-to-End Guarantee, and hope this encourages sponsors to reject the assumption that the milestones and budget written into a CRO contract must be somehow flexible.’

Kerry Dyson, Head of UK Operations, explained:

The CROMSOURCE philosophy is to act as an expert addition to each client’s team. We leverage our expertise and comprehensive Feasibility PlusTM process to propose the optimal approach to each project. Once this approach is agreed we commit to deliver it to the highest quality, on time and on budget. Advise Agree Deliver: Guaranteed.’