Electronic records display a patient’s medical history online to improve efficiency, reduce paperwork and help to improve the cost and quality of care. The general availability of TriZetto’s PHR extends to payer customers of its Facets enterprise administration software, covering 90 million licensed members.

TriZetto expects its PHR to ‘vault ahead’ of electronic health records (EHRs) and electronic medical records (EMRs) and benefit the healthcare system sooner because the PHR taps the already digital, rich healthcare records of procedures and diagnoses in the information systems of health plans to give providers a historical summary of patients.

Unlike an EHR or EMR, which captures a patient’s medical record at just one hospital or medical practice, TriZetto’s PHR captures the patient’s record of care from all the providers that file claims. It therefore provides each treating clinician with a more complete view of the patient’s health history, enhancing the coordination of care.

Dave Pinkert, senior vice president of product management at TriZetto, said: “While there’s much discussion on Capitol Hill and in the healthcare community about the promise of EHRs and EMRs, these provider-based tools are years away from broad adoption. TriZetto’s PHR is available to improve the efficiency and coordination of healthcare in our country, and it will bridge the gap to EHRs and EMRs.

“Not only does TriZetto’s secure PHR automatically populate and update with the clinical information that doctors and hospitals provide when they submit claims to healthcare payers, but it allows consumers to enter information about themselves, their family history and their conditions and medications. Our PHR reduces paperwork and wait time at check-in and provides a shared document that a doctor and patient can use together to manage the person’s health.”