HP Enterprise Services has signed a seven-year finance and administration business process outsourcing services agreement with Smith & Nephew, a provider of medical devices in orthopaedic reconstruction and trauma, endoscopy and advanced wound management. The deal is expected to support finance transformation by improving productivity, enhancing quality and providing increased operating flexibility.
Under the terms of agreement, HP is expected to provide multi-national finance and administration services to Smith & Nephew’s operations in Europe, enabling continued business expansion and increased focus on core activities.
HP will also provide BPO services from the Best Shore delivery centres in Poland and India, using automated and standardised processes to provide Smith & Nephew with flexible and rapidly scalable service delivery.
Danila Meirlaen, VP of BPO in EMEA at HP, said: “HP will work to provide a smooth transition to the new operating model and we look forward to helping Smith & Nephew establish a market-leading finance function in Europe.”
David Trollope, senior VP of global financial systems at Smith & Nephew, said: “HP brings a strong track record in managing global finance and administrative processes with a collaborative style that suits our way of working.”