The partnership is expected to significantly shorten the time it takes to repair Sapphire Infusion Pumps, while reducing costs to the end user at the same time
Eitan Group, a global leader in advanced infusion therapy solutions across the care continuum, today announced a service partnership with InfuSystem Holdings, a leading national provider of infusion pumps and related services for the healthcare industry in the U.S. and Canada.
The companies will cooperate to offer improved repair services to Eitan Group’s suite of infusion systems in the US and Canada, including its flagship Sapphire infusion system.
The partnership is expected to significantly shorten the time it takes to repair Sapphire Infusion Pumps, while reducing costs to the end user at the same time. With InfuSystem’s flexible Sapphire service and repair pricing, Sapphire users can choose from both flat and a la carte service and repair. In addition, most Sapphire repairs at InfuSystem will be completed within three business days, reducing “down time” for infusion pump fleets.
“Our partnership with Eitan Group will create savings and improve satisfaction for hospitals and homecare pharmacies,” said InfuSystem CEO Rich DiIorio. “As a trusted partner in our industry, InfuSystem services thousands of infusion pumps every month, prioritizing patient safety by delivering our best-in-class infusion pump service, repair, and expertise to healthcare providers in all 50 States and Canada. We are excited to collaborate with Eitan Group on this new service partnership.”
“InfuSystem has a well-established, nationwide repair and service offering, with long-standing expertise in the industry. With a focus on quality, InfuSystem will provide an efficient, compliant, and cost-effective service and repair option to our customers,” said CEO of Eitan Group North America Roger Massengale. “Eitan Group prides itself on being a service-oriented organization, and we are always searching for ways to streamline service options for our customers. Our new partnership with InfuSystem will result in a lower total cost of ownership for our devices, which translates into savings for our customers.”
Source: Company Press Release